15 Essential Quotes on Quality Management to Elevate Your Standards
Quality management is the foundation of delivering products and services that delight customers and build lasting success. It’s about embedding excellence into every process and empowering everyone in the organization to uphold high standards. In this article, we present 15 essential quotes on quality management from industry leaders and thinkers. These insights will inspire you to prioritize quality and strive for continuous improvement in all aspects of your business.
1. “Quality is not an act, it is a habit.” — Aristotle
2. “Quality means doing it right when no one is looking.” — Henry Ford
3. “You cannot inspect quality into a product; it must be built into it.” — W. Edwards Deming
4. “The bitterness of poor quality remains long after the sweetness of low price is forgotten.” — Benjamin Franklin
5. “Quality is everyone’s responsibility.” — W. Edwards Deming
6. “Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.” — Steve Jobs
7. “If you don’t have time to do it right, when will you have time to do it over?” — John Wooden
8. “Quality is never an accident; it is always the result of intelligent effort.” — John Ruskin
9. “A bad system will beat a good person every time.” — W. Edwards Deming
10. “The quality of a leader is reflected in the standards they set for themselves.” — Ray Kroc
11. “Measure what is measurable, and make measurable what is not so.” — Galileo Galilei
12. “Quality begins on the inside… then works its way out.” — Bob Moawad
13. “It is not necessary to change. Survival is not mandatory.” — W. Edwards Deming
14. “Quality is more important than quantity. One home run is much better than two doubles.” — Steve Jobs
15. “Quality is not what happens when what you do matches your intentions. It is what happens when what you do matches your customers’ expectations.” — Guaspari
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